Business Phone Systems

A phone system is a network job as much as a telecoms job, which is why we fit them. The handsets run on the same cabling and the same PoE switches as the cameras and the Wi-Fi, so it makes sense for one team to survey, cable, fit and switch on the lot.

We install 3CX, a modern phone system that runs over your internet connection and works on desk phones, mobiles and computers. The system, its hosting and its licences come through our sister company KLYK; we do the physical side and the switch on. Handsets are provisioned and labelled before install day so they work the moment they are plugged in. Call routing, ring groups, voicemail, out of hours and the auto attendant are set up with you rather than left as defaults, and your existing numbers are ported across on a day you choose.

For shops, warehouses and large sites we fit paging and tannoy on the same system, so a call for assistance at the tills or an announcement to the shop floor comes from the phone on the desk.

Multi-site is where this really earns its keep. We have rolled phone systems out across store estates one site at a time: survey each store, provision the handsets in advance, plan a route so several stores go live in a day, and send the store’s IT contact a plain note when it is done and the call forward can come off.